Person using laptop with booking calendar open

What is Wubook?

A comprehensive property management system for modern accommodation providers

Wubook is a comprehensive property management system (PMS) designed to help hotels, hostels, vacation rentals, and other accommodation providers streamline their operations and maximize bookings. Created to address the complexities of modern hospitality management, Wubook offers an integrated suite of tools that connects properties with travelers through multiple channels.

At its core, Wubook serves as the technological bridge between accommodation providers and potential guests, handling everything from online visibility to reservation management and guest communications.

Key Features of Wubook

Discover the tools and capabilities that make Wubook a powerful solution for property managers

Channel Manager

Synchronizes availability and rates across multiple online travel agencies (OTAs) like Booking.com, Expedia, and Airbnb to prevent double bookings.

Booking Engine

Enables direct bookings through the property's own website with customizable design and integration options.

Property Management

Handles day-to-day operations including check-ins/outs, housekeeping management, and guest communications.

Revenue Management

Provides tools for dynamic pricing, special offers, and rate management to maximize revenue.

Guest Experience

Streamlines guest communications with automated emails, digital registration cards, and guest portals.

Reporting & Analytics

Delivers insights on occupancy, revenue, channel performance, and other key metrics.

For Travelers: The Wubook Experience

Traveler using smartphone to book accommodation

Seamless Booking Process

When travelers book a property that uses Wubook, they experience a streamlined reservation process whether they book directly or through platforms like Booking.com. The system ensures that availability is accurate and up-to-date, preventing the frustration of attempting to book a room that's already taken.

Guest checking in at hotel reception

Pre-Arrival & Check-In

Once a booking is confirmed, Wubook enables properties to send automated pre-arrival information, check-in instructions, and even digital registration forms. This means less time spent at the front desk and more time enjoying the stay.

Hotel guest receiving mobile notification

During the Stay

Throughout their visit, guests may benefit from Wubook's communication tools that allow properties to send information about local attractions, answer questions, or address concerns quickly.

For Property Managers: Operational Excellence

Centralized Management

Property managers using Wubook gain a central command center for all their operations. Rather than juggling multiple extranet logins for different OTAs, they can update pricing, availability, and property information from a single dashboard.

Automation of Routine Tasks

The system automates many time-consuming tasks, such as sending confirmation emails, updating channel availability, generating invoices, and managing housekeeping schedules. This frees up staff to focus on delivering exceptional guest experiences.

Revenue Optimization

Wubook's analytics and revenue management tools help properties set optimal rates based on demand, competition, and seasonal factors. Properties can implement dynamic pricing strategies to maximize revenue during high-demand periods while maintaining competitive rates during slower times.

Distribution Strategy

With connections to dozens of booking channels, properties can develop a comprehensive distribution strategy that balances direct bookings (which avoid OTA commissions) with the extended reach provided by online travel agencies.

Real-World Application: A Boutique Hotel's Experience

Casa del Mar, a 15-room boutique hotel on Spain's Costa Brava, implemented Wubook to solve their growing management challenges. Before Wubook, the small staff was overwhelmed with managing listings on multiple platforms, constantly updating availability, and handling email communications with guests.

After implementing Wubook's system, the hotel experienced several significant improvements:

  • Time savings: Staff reported saving 15-20 hours per week on administrative tasks
  • Booking accuracy: Double bookings were eliminated entirely
  • Revenue increase: Direct bookings through their website increased by 35%
  • Guest satisfaction: Timely automated communications improved review scores
  • Last-minute bookings: The hotel was able to capture 40% more same-day reservations

The most significant impact was on last-minute bookings. With real-time inventory management, Casa del Mar could confidently accept bookings right up until check-in time, knowing that their availability was accurate across all channels. This significantly reduced vacant rooms and increased annual occupancy by nearly 12%.